Customer loyalty is essential for success in the SaaS industry, and a great customer retention strategy can be key to achieving it. By engaging customers with meaningful relationships and inspiring them to remain loyal supporters of your business over time, you'll lay strong foundations that will take you much further down the road towards prosperity.
Realyn's experience working for a publication in the past gives her an edge in social media marketing, news writing and content curation--skills she puts to use at SaaS Journal. At SaaS Journal, she is responsible for tasks such as research, content curation and marketing.